At TM Fashion Store, customer satisfaction is our top priority.
We make sure every product is carefully checked before dispatch, but if you’re not fully satisfied with your order, you can request an exchange or return under the following conditions:

✅ Exchange Policy

• Exchange requests must be made within 7 days of receiving your order.

• Items must be unused, unwashed, and in original packaging with all tags attached.

• Exchange is only possible for size, color, or product replacement of equal value.

• The customer is responsible for the delivery charges for exchange unless the item delivered was incorrect or damaged.

🔁 Return Policy

• Returns are only accepted if the wrong or damaged item was delivered.

• Return requests must be made within 3 days after receiving the parcel.

• Refunds will be issued as store credit or product replacement, not as cash.

⚠️ Non-Returnable Items

• Sale, discounted, or clearance items are not eligible for return or exchange.

• Accessories and innerwear cannot be returned due to hygiene reasons.

📞 Need Help?

If you wish to request a return or exchange, please contact our support team at:
📧 tmfashion1828
📱 WhatsApp: +92 346 8578864